Aristocrat has deployed its TrackIt for Tables system at the Orchid Gaming and Smoking Patio, marking the first installation of its kind in North America.
Aristocrat has installed the first version of its TrackIt for Tables with vouchers and RFID at Live! Casino and Hotel’s newly-opened Orchid Gaming and Smoking Patio, Maryland’s first outdoor gaming area.
Live! is a long-time partner of Aristocrat’s Oasis 360 solution and was one of the first casino in the country to launch One Link bonusing as part of the Giant Jackpots progressive slot program in 2015, which has continued to evolve and drive excel- lent results.
“We have enjoyed a long partnership with Aristocrat, and we have been excited to be the site of first-in-the-nation installations. Now with TrackIt for Tables, our players can easily and freely move from slot to table and back again, enjoying all aspects of our casino without waiting in line for a cashier,” said Live! Casino & Hotel CIO Beth Perlman.
TrackIt is part of Aristocrat’s Oasis 360 table management solution and allows players to take vouchers printed at the slot machine and redeem them at the table for chips.
It also allows operators to issue vouchers at the end of the table play session that can then be redeemed at any redemption kiosk or the casino cage.
With TrackIt, operators can dramatically reduce cage lines, because players can take their slot ticket directly to the table and can immediately begin a table play session. Further, by implementing this functionality at the table, operators can reduce the need for table fills and credits and can provide their players with cross-over play opportunities between tables and slots.
With TrackIt, dealers and/or supervisors scan vouchers using barcode scanner equipment at the table, improving upon the customer experience and increasing table game utilisation.
TrackIt’s RFID chip count sensor detects the value of chips returned before the dealer/supervisor can issue a walked with value. If the chips detected by the RFID chip count sensor do not match the value input for the voucher, the system automatically generates an error message that notifies the user of the incorrect values.
“Ticketing has been a tremendous asset for slot operations. With more convenience, increased accountability, and reduced costs to drive operational efficiency,” explained Aristocrat’s VP of Oasis Systems, Kelly Shaw.
“When it comes to tables, players with slot tickets have been walking past table after table, with their ticket in hand.
“Now our TrackIt solution gives players the option to use their slot ticket at the table, opening the door for a new way for players to enjoy their favourite casino,” she concluded.