Aristocrat Technologies has been honoured with an international accolade for its training services.
The company’s “Being Safe with Coach Jesse” safety training won a silver medal in the Best Advance in Online Coaching Tools category of the 2017 Brandon Hall Group Excellence in Technology Awards.
“Being Safe with Coach Jesse” is a proprietary safety training class designed for Aristocrat’s Class II and Class III Field Service technicians. The training was created by Christiana Houck, PhD, Aristocrat’s Director of Learning Solutions.
Dr. Houck explained: “When faced with the challenge of delivering safety training to our team of nation-wide Field Service technicians, we opted to utilise an SMS-based coaching platform called Mobile Coach.
“We provided Mobile Coach with multimedia content that was translated into a one-year campaign delivered via SMS. Our technicians were texted bi-weekly by ‘Coach Jesse,’ with a host of safety tips, questions, and other important information served up with a healthy dash of humor.”
Aristocrat’s Learning Solutions department has previously won several awards for its innovative approaches to training.
Aristocrat managing director of the Americas Matt Wilson said: “We are thrilled that our Learning Solutions division has been honored with this recognition. It speaks to the fact that Aristocrat’s passion for innovation and excellence permeates our entire company, and we are very proud of our team.”