EveryMatrix has successfully obtained the ISO 20000 certification following almost a year-long process of reviewing its internal service management system, procedures and frameworks. IS0 20000 is an international quality standard that reiterates EveryMatrix’s commitment to the best IT services in place, which are regularly monitored, tested, and enhanced over time.
Designed by the International Organisation for Standardization (ISO) and International Electrotechnical Commission (IEC), the 20000 standard enables technology companies to align their management processes with the international best practices, and to implement a consistent and reliable system that can deliver cost efficiency and build resilience.
Stian Hornsletten, Chief Commercial Officer at EveryMatrix, says: “We have been undertaking in-depth internal audits to make sure our way of working is delivering the best outcome for our clients. Achieving the ISO 20000 standard shows the level of maturity reached by our organisation and the responsibility we place on the work we do for our clients worldwide.
“We place customer’s satisfaction and confidence in our ability to deliver a world-class software solution at the top of our priority list. Being a reliable partner is not only necessary, but it sits at the core of our day-to-day operations.”