Gaming Support puts operator performance first at ICE

Casino Review - Gaming Support ICE
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Gaming Support showcased how its products can pay dividends for operators with a number of key products on display at ICE


With market outlooks improving, Gaming Support is confident it can capitalise on the fertile financial conditions with its range of operator-focused table and signage solutions.

With many operators looking to take advantage of stabler market conditions and considering quality installations and technological innovations, Gaming Support illustrated how investing in its products can pay dividends.

Among the highlights on the company’s stand at ICE 2017 were its standardised roulette and blackjack tables, which incorporate an operator-focused yet contemporary design.

From a dealer’s point of view, and also from a security point of view, this produces a much stronger product overall

“In design we started looking at the dealer’s working environment, including ergonomic considerations based on their interaction with the table and then went from there,” explained Rob Prins, Gaming Support’s product design manager.

“From a dealer’s point of view, and also from a security point of view, this produces a much stronger product overall.”

“As a result of this approach, we have seen a statistical trend where casinos utilising our tables are seeing fewer employees taking sick leave due to repetitive strain injuries.”

In addition to these design considerations, to help reduce operator costs the company offers a secondary table top as standard, with re-upholstering included in the overall service package.

Digital signage also forms a significant segment of the overall Gaming Support offering which includes accounting, bonusing and media systems in addition to table installations.

Prins was confident in the product’s ability to improve an operator’s floor performance: “The signage is finding success worldwide, it is something we have been doing over the last ten years but lately it has only been on the up.

“We are seeing a significant growth in people reinvesting in their casinos again,” he added.

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