GLI has renewed its annual contract with the Puerto Rico Tourism Company (PRTC) for a wide range of professional services, including on-site inspections of gaming equipment and professional consultation pertaining to new technology, policy and legislation development, rule writing, field issues, player disputes, and forensic examinations.
“The Gaming Division of the PR Tourism Company has contracted GLI’s services for the past 16 years without interruption,” said Jaime Irizarry Delgado, gaming director of the PRTC.
“As regulators, we have obtained an excellent and professional service that has allowed us to be always ahead with everything related to new technologies, programs and modalities of emerging games.”
Under the renewed agreement, GLI will continue to aid the PRTC with onsite inspections of gaming devices and systems, as well as associated equipment testing and audits of gaming systems, devices, and kiosks.
On-site inspection of gaming equipment ensures that the equipment is configured correctly and can properly communicate and report the required accounting and security information.
“We have been providing the PRTC with our testing, certification, educational, and consultancy services since 2001. We highly value our close working relationship with the PRTC and look forward to continuing to help the PRTC ensure the integrity of the gaming industry throughout Puerto Rico,” said GLI’s president and CEO James Maida.
The agreement includes renewal of the PRTC’s subscription to the IRIS Online slot management system by Kobetron. IRIS Online empowers the PRTC to track all certified software components on casino floors, providing real-time updates to non-compliant software.
Additional features provided to the PRTC include customised workflow, accounting, machine and component tracking, change requests, and claim dispute implementation.
“As part of our recent regulatory efforts, we are in the final stages of testing the use of the IRIS Online program in a modality that will allow us to achieve a better measurement of our communications systems and certification of gaming machines in our authorised casinos,” Irizarry Delgado explained.
“Additionally, we are working together with GLI on legislative projects regarding online gaming and sports betting, a measure in which we can regulate this activity and achieve growth in the sector.”
The renewed agreement between GLI and the PRTC also includes a variety of scholastic services, training, and curricula provided through the company’s GLI University training programme.