IGT deploys enhanced casino management system

IGT Management Cadillac
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Cadillac Jack’s Gaming Resort in Deadwood, South Dakota, has enhanced its IGT Systems with IGT Media Manager, Service Window and a full suite of systems applications to expand the scope of entertainment and amenities for players.

The property’s upgrade to Media Manager and floor-wide Service Window also includes the Random Riches and Carded Lucky Coin featuring Celebration Prizes bonusing applications.

Cadillac Jack’s can now offer players the convenience of the IGT On Demand Services suite, which enables ordering of beverages, valet service, summoning of the casino host and much more – all from an interactive touchscreen on each game connected to the system.

“We’re ushering in a new standard of customer service with IGT Media Manager and Service Window,” said Caleb Arceneaux, CEO of Liv Hospitality, which owns and operates Cadillac Jack’s Gaming Resort.

“With this floor-wide deployment and the inclusion of IGT On Demand applications, our player engagement and incentive capabilities rival any casino in the country.  Plus, the addition of IGT bonusing applications means that we can offer our players more entertainment, more ways to win, and more reasons to play at Cadillac Jack’s.”

David Schneiter, general manager of Cadillac Jack’s, added: “The installation of the IGT Media Manager and Service Window will allow us to remain on the cutting edge of technology and player interaction.

“The gaming experience we are able to offer our guests is second to none in the market. The ability to promote our market-leading giveaways and destination resort amenities are expected to help our bottom line.”

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