Konami Gaming has announced the successful installation of its Synkros casino management system at the Barona Resort & Casino in San Diego.
Featuring 2,000 casino slots and more than 90 gaming tables, southern California gaming destination has introduced a number of leading edge innovations to further expand its legacy of personalised customer service and player engagement.
“The new tools and technology we have through Synkros support Barona’s robust portfolio of customer loyalty offerings and rewards initiatives—two areas which have been key to our leadership and success in a very competitive market,” said Chuck Hickey, vice president of slot operations at the property. “We had very high expectations for the Synkros installation and Konami delivered across the board. The Konami team and Synkros continue to exceed our expectations and further reinforce Barona’s long-term customer-centric values.”
Barona selected a comprehensive array of Synkros offerings including True-Time Bonusing, Konetic Mobile Employee App, True-Time Offers Management and the newly revamped Synkros Table Management.
“Barona has long been recognised for strong customer loyalty and so truly, it’s a pleasure to work alongside them in making these new Synkros benefits a tangible reality for patrons,” said Scott Richards, director, systems sales for Konami (pictured). “They have an extraordinary team at Barona and this year’s Synkros launch marks an important moment in our continued partnership.”